reservation. Well I thought I was all done writing my letter but it looks like the return flight was just as messed up by Travelocity. They kept me on the phone today for.5 hours after their website crashed 6 times. Currently on the phone with Travelocity Customer Service (480) 401-3863, have been on the phone for 2 hours 44 minutes and 49 seconds, thus far. I booked two air tickets for two people, each leaving from different points but both arriving. I called the airline they said no cost for up to 3 character change - Travelocity insists that there is a 230 cost to change. We were suppose to arrive at 5:30 pm; we arrived at hotel at.m.
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I have lost 5 hours of my life working with multiple employees explaining the problem, many do not understand English very well so I had to repeat myself over and over. I spoke to 4 different airline people and one chat session, each confirming verbally and in writing no cost. The switch - the 1/2 price was for 2 nights and so they had scheduled me for Saturday and Sunday night. Dont pay for flight cancellations or delays.
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Dont pay for a hotels mistake. View more 4 people found this review helpful Roger of The Villages, FL Verified Reviewer Original review: July 19, 2018 DO NOT use this service. As with flight price drops, youll also receive a 50 coupon for a future hotel or hotel flight package valued at 100 or more. Wednesday is the Cheapest Day to Fly. We did fly home on 7-10-18 so on 7-9-18 we again attempted to check in online and could not. I tried to explain that I selected it as an error and was being punished for making a mistake. It is not efun coupon their own insurance and is 100 a scam. Paid for a premium economy ticket. View more, be the first one to find this review helpful. Then she reviews our tickets and see we do in fact have assigned seats. Never again I'll be using them for my travels. Disgusting that I have to be inconvenienced this way to fix something that was their error.